Terms of Use

Last updated: 23 July 2026

These Terms of Use govern your access to and use of www.goldylocksmiths.com.au. They also apply to the website’s content, forms and online services.

In these terms, “Goldy Locksmiths”, “we”, “us” and “our” refer to Goldy Locksmiths.

By accessing or using this website, you agree to these terms. If you do not agree, please stop using the website.

1. Purpose of This Website

This website provides general information about Goldy Locksmiths and our locksmith, security, garage remote and gate remote services.

However, using the website does not create a customer relationship or confirm a booking. Separate terms may also apply to quotes, work orders, invoices, products and completed work.

2. Website Information

We aim to keep the information on this website accurate and up to date. However, we do not guarantee that every page is complete, current or suitable for every property or situation.

Service details may change without notice. For example, availability, pricing and response times can vary between jobs.

Our recommendations may also depend on:

The property and door type
The existing lock or hardware
Product compatibility
Site access and working conditions
The location of the job
Product and parts availability
The work required

Therefore, website information should not replace a site inspection, product assessment or confirmed quote.

3. Quotes, Bookings and Service Requests

Submitting a form, email, quote request or other enquiry does not confirm a booking. It also does not guarantee immediate attendance or a fixed price.

We may need more information before confirming the work. For example, we may request photos, measurements or details about the existing lock, door or hardware.

An initial price, estimate or recommendation may change if:

The information supplied is incomplete or incorrect
The job differs from the original description
Extra parts or labour are required
The existing door, lock or hardware is damaged
Access or site conditions affect the work
The requested product is unavailable or unsuitable
Additional problems are found after work begins

We may accept, decline, cancel or reschedule a service request where reasonably necessary.

4. Emergency Service Requests

Do not rely on a website form, email or social media message for urgent locksmith attendance.

If you are locked out or need emergency locksmith help, call Goldy Locksmiths on 0403 771 632.

Emergency attendance will depend on technician availability, location, travel time, site access and the work required.

5. Information and Photos You Submit

You must provide accurate information when using our website forms or contacting us about a job.

You must also have permission to submit any photos, documents, access information or property details that you send to us.

We may use the information and photos you provide to:

Review your enquiry
Check lock or product compatibility
Prepare an estimate or quote
Arrange a booking
Provide the requested service
Order suitable products or parts
Keep reasonable business and service records

You must not upload or submit content that is unlawful, abusive, harmful, misleading or unrelated to a genuine service enquiry.

Please do not send passwords, alarm codes, access codes or other sensitive security information unless we specifically request it for the job.

6. Authority to Request Work

You must have permission to request locksmith work at the relevant property, door, lock, safe, gate or access point.

We may request identification, proof of residence, proof of ownership, property-management authority or other evidence before providing access or security-related services.

We may refuse or stop work if suitable authority cannot be confirmed.

7. Privacy

Our Privacy Policy explains how we collect, use, store and disclose personal information.

By submitting information through this website, you confirm that you have read our Privacy Policy. You should only provide information that is relevant to your enquiry, quote or booking.

8. Intellectual Property

Goldy Locksmiths owns or licenses the content on this website unless we state otherwise.

This content may include:

Written content
Graphics and illustrations
Logos and branding
Photos and videos
Page layouts
Design elements
Downloadable documents
Other website material

You may view and print website content for your own personal or internal business use.

However, you must not copy, reproduce, modify, publish, distribute, sell or commercially use our content without prior written permission from Goldy Locksmiths.

9. Acceptable Website Use

When using this website, you must not:

Use the website for unlawful, misleading or fraudulent purposes
Interfere with the website’s operation, security or performance
Attempt to access restricted parts of the website or related systems
Copy, scrape or collect website content without permission
Submit false, abusive, harmful or misleading information
Upload viruses, malware or other harmful code
Impersonate another person or business
Send spam or excessive automated requests
Use website content to misrepresent your connection with Goldy Locksmiths
Use the website in a way that may harm Goldy Locksmiths, our customers or another person

We may restrict or block access where we reasonably believe someone has misused the website.

10. Website Availability and Security

We aim to keep the website available, secure and working correctly. However, we cannot guarantee continuous or error-free access.

The website may become unavailable because of maintenance, updates, hosting problems, security issues, internet outages or events outside our control.

You are responsible for protecting your own device, software and internet connection. Therefore, you should use suitable security software when accessing websites or downloading files.

11. Third-Party Links and Services

This website may contain links to third-party websites, maps, review platforms, payment services, social media pages or other online services.

We provide these links for convenience only. However, we do not control those third parties.

Goldy Locksmiths is not responsible for their:

Content or accuracy
Availability or performance
Security practices
Privacy practices
Products or services
Terms and conditions

You access third-party websites and services at your own risk.

12. Australian Consumer Law

Our goods and services may come with rights and guarantees under the Australian Consumer Law.

Nothing in these Terms of Use excludes, restricts or changes any right, guarantee or remedy that cannot legally be excluded, restricted or changed.

13. Limitation of Liability

To the extent permitted by law, Goldy Locksmiths is not responsible for loss or damage caused by:

Your reliance on general website information
Incorrect or incomplete information that you provide
Website interruptions or technical problems
Delays in receiving website forms, emails or messages
Unauthorised access caused by matters outside our reasonable control
Third-party websites, products or services
Events outside our reasonable control

However, this limitation does not apply where the law does not allow liability to be excluded or limited.

You remain responsible for checking that any information, product or service is suitable for your needs before relying on it.

14. Responsibility for Misuse

You are responsible for any reasonable loss, damage or cost that Goldy Locksmiths suffers because you deliberately misuse the website or seriously breach these terms.

This section does not apply where the loss resulted from our own unlawful conduct, negligence or breach of a legal duty.

15. Changes to These Terms

We may update these Terms of Use when our website, services, business practices or legal requirements change.

The updated terms will apply from the date shown at the top of this page. Therefore, you should review this page from time to time.

16. Severability

If a court finds that part of these terms is invalid or cannot be enforced, the remaining sections will continue to apply.

17. Governing Law

The laws of Queensland, Australia govern these Terms of Use.

Any dispute relating to these terms or your use of this website will be subject to the jurisdiction of the courts of Queensland, Australia.

18. Contact

For questions about these Terms of Use, please contact Goldy Locksmiths through our contact page or use the details below:

Phone: 0403 771 632
Email: service@goldylocksmiths.com.au
Website: www.goldylocksmiths.com.au